Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Salary:

$122,000.00 - $168,000.00

Location:

Austin,TX, Santa Clara,CA

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Are you passionate about the user experience, and making our business simpler and more productive through technology? We are looking for someone who is passionate about enabling new forms of collaboration and ways to share information that allows our people to do their best work. If that sounds like you, you might be the perfect candidate for this role in our Workplace Computing and Communications team.

We are seeking a highly skilled and experienced Microsoft 365 (M365) Expert to join our dynamic team. The ideal candidate will have extensive knowledge of the Microsoft and M365 tech stack, including Teams, Copilot, Office apps, and Windows 10/11 operating systems, and a strong background in PowerShell scripting, automation, and low-code/no-code solutions.

Role Summary

A Microsoft 365 Engineer is needed to serve as the primary owner of Microsoft Teams and to provide technical leadership for enterprise collaboration services. This role is accountable for the administration, strategy, governance, security/compliance alignment, and operational excellence of Teams and other Microsoft 365 services in a large enterprise environment. The engineer will lead implementations and rollouts, drive feature adoption and change management, build automation and reporting using PowerShell and Microsoft Graph, and act as a senior escalation point for complex issues. The role also includes maintaining documentation and delivering training to end users and support teams.

Key Responsibilities

Microsoft Teams Ownership & Engineering

• Serves as the lead/primary owner for Microsoft Teams, accountable for service health, user experience, and operational maturity.

• Defines and maintains Teams service standards, including governance, policy strategy, lifecycle management, and administrative operating procedures.

• Partners with Identity, Security, Compliance, Networking, and the Service Desk to ensure Teams aligns with enterprise controls and business needs.

Implementations, Rollouts & Change Management

• Leads end-to-end delivery of Teams and other M365 services initiatives, including pilots, phased rollouts, feature launches, and operational enhancements.

• Owns change management activities including release planning, adoption readiness, communications planning, and support enablement.

• Tracks the Microsoft 365 roadmap updates and service changes; evaluates impact, risks, and dependencies; converts findings into actionable implementation plans.

Collaboration Capabilities (Meetings, Chat, Teams/Channels)

• Administers and optimizes Teams collaboration experiences including meetings/conferencing policies, chat/messaging policies, and teams/channels configuration and lifecycle management.

• Ensures service configuration supports a consistent and reliable end-user experience at enterprise scale.

Governance, Security, and Compliance

• Implements and administers governance controls including policies, lifecycle management, naming conventions, templates, and standard configurations.

• Implements app governance processes such as approvals, permissions, and app catalog controls.

• Collaborates with security and compliance stakeholders to support enterprise requirements such as data protection, retention, auditing, and access controls (as applicable).

Automation, APIs, and Reporting

• Automates and streamlines reporting and administrative tasks using PowerShell, Power Automate, and Microsoft Graph API.

• Enables governance workflows (provisioning, policy application, lifecycle actions) through automation.

• Generates operational, adoption, and compliance reporting; reduces manual effort and improves configuration consistency at scale.

• Builds metrics and reporting to monitor usage, adoption, and policy compliance.

Troubleshooting, Incident Response & Continuous Improvement

• Acts as a senior escalation point for complex M365-related incidents and service degradation; drives root cause analysis and long-term remediation.

• Collaborates closely with L2/L3 operations teams to manage support escalations, ensuring timely resolution.

• Manages vendor support engagements (e.g., Microsoft support cases), ensuring structured troubleshooting, thorough documentation, and timely resolution.

• Produces problem records and post-incident learnings; implements preventive controls and service improvements.

Documentation, Communications, and Training

• Writes clear end-user communications (service updates, feature announcements, “what’s changing,” adoption tips).

• Produces and maintains technical documentation for support teams (KBs, troubleshooting guides, standard operating procedures).

• Delivers training and knowledge transfer for end users and support teams, enabling self-service and faster resolution.

Required Skills & Experience

• 7+ years of experience managing Microsoft 365 services in a large enterprise environment (complex governance, high user volume, multiple stakeholders).

• Deep expertise with Microsoft Teams administration, including meetings/conferencing, messaging/chat, teams/channels lifecycle management, and apps governance.

• Experience administering Microsoft 365 Copilot, including configuration and user enablement in an enterprise environment.

• Extensive experience managing other Microsoft 365 services such as SharePoint, and Office applications, ensuring integration and optimal service delivery across the platform.

• Strong automation and scripting skills using PowerShell (advanced patterns, modular scripts, logging, error handling) and Po.

• Well-versed in essential Azure services, including Entra ID, Automation Accounts, and Enterprise Apps.

• Comprehensive understanding of Microsoft 365 licensing models and service plans.

• Experience working with Microsoft Graph API—including authentication concepts, permissions scopes, app registrations, and REST patterns.

• Demonstrated ability to lead enterprise rollouts and implementations, including support readiness and change management.

• Strong troubleshooting skills across identity, policy, client behavior, configuration, and service components.

• Proven ability to write high-quality documentation and communications for technical and non-technical audiences.

• Experience providing training/enablement to end users and support teams.

Qualifications

• 7+ years in a Microsoft 365/collaboration engineering, productivity engineering, or enterprise SaaS platform role.

• 5+ years of direct, hands-on Microsoft Teams engineering/administration experience in production.

• Experience operating within structured IT processes and collaborating across technical teams and business stakeholders.

• Relevant Microsoft certifications such as MS‑700, MS‑102, SC‑300, or AZ‑104 are a plus, but not required.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.