Computing/ System Support Engineer
- Job ID
- R2516373
- Date posted
- 08/28/2025
- Location
- Bengaluru, India
- Category
- Engineering
We are looking for a highly talented Computing system Support Engineer to join our unique team.
What’s in it for you?
Provide Computing HW/System Support for our products installed at customer sites around the world, working with global support functions, R&D , SW, HW and Application teams to make sure our tools function as designed.
What you'll be doing:
- Function as a technical support Tier for Computing issues
- Work on all field Computing escalations that don’t require design changes
- Independently resolve customer complex issues by analyzing product and systematic issues (HW, IT, databases, network, storage)
- Provide troubleshooting plans and technical solutions
- Reproduce customer issues, find the root cause
- Proactively identify points of failure, and drive for resolution
- Involvement in new Computing development s
- Take part in Computing HW development road map milestones, new features and components reviews and demos
- Provide support-related inputs to be included in next versions
- Participate in new products introduction
- On-site Projects:
- Perform new installations and upgrades
- Troubleshoot complex cases and support local teams.
- Support Infrastructure:
- Develop training programs for field engineers
- Proactively drive support-related features development
- Initiate Support-related Specs, improvements, utilities
- Document solutions, procedures, best known methods
What you should have?
At least 3 years’ experience in Computing Technical Support or a position of similar as Tier 3 at major OEMs (Original Equipment Manufacturer, like Dell, HP, IBM, NetApp,…)
• Excellent time management, decision-making, prioritization and organization skills.
• Proven experience as a network/server engineer.Proven experience with Microsoft/ Linux operating systems.
• Team player with fantastic communication and collaboration skills
• Excellent English – verbal and written
• Willingness to travel up to 30%
• Required education: Bachelor / master’s degree in computer science and / or engineering and/or other technical degree
Advantage: previous experience as Professional Services/Post Sales Engineer/Technical Account Manager
Qualifications
Education:
Bachelor's DegreeSkills
Certifications:
Languages:
Years of Experience:
4 - 7 YearsWork Experience:
Additional Information
Shift:
Day (India)Travel:
Yes, 25% of the TimeRelocation Eligible:
YesApplied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.