IT Application Solution Management

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

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You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Key responsibilities:

• Serve as an  interface with a  customer sub-group within a business unit or functional area such as Sales, Operations, Engineering, Service and Finance for the purpose of business technology alignment, solution discovery, service management, project portfolio management and relationship management.
•  Analyzes business requirements or issues, converts analysis to functional specifications, and designs solutions to meet cross functional business requirements or resolve issues.  Perform and document software application configuration, prepare and execute testing  scenarios and scripts (unit, integration, performance, regression acceptance) and  data conversions. 
• Provides  business application functional support services  to meet performance, availability, customer service level agreement, and customer satisfaction targets. Monitors specific IT systems or set of systems for availability, performance and capabilities and reports anomalies through predefined process. Oversees and/or completes root cause analysis and resolution of complex outages  or incident trends working with infrastructure and technical teams, support providers and application vendors. Recommends and executes required corrective actions.   Participate in evaluation and recommendation of patches, point releases, major upgrades and new systems.
• Delivers project and support services in area of responsibility within allocated budget. May be responsible for development of budgets for small to mid size projects and/or for timely renewal of maintenance and subscription contracts.
• Adheres to and guides junior staff and contingent workers to adhere to GIS project management, software application development, testing, service management, change management, RCA  and other relevant processes, standards, governance and controls.  May manage execution of sox controls and testing, and support internal and external audits.
• Plan and manage small to medium sized business application  projects  to ensure effective and efficient execution in line with  guardrails of scope, timeline, budget and quality. May serve as a team lead on a larger, complex project.
• Oversees/manages contingent workers performing project and/or support services. Responsible for the selection, on boarding and off boarding of contingent workers in a timely manner. Mange contingent worker project/task assignments and ensure work product quality. Approves contingent worker time sheets/cost.
• Analyze and resolve production planning issues, including MRP exceptions, order inconsistencies, and master data defects. Handle incident, problem, and change management activities following ITSM processes. Translate business requirements into Functional Specifications (FS).Collaborate with ABAP developers for RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms). Support unit testing, integration testing, and UAT.
• 8-10 years of SAP experience, with strong hands‑on experience in SAP PP and S4. Experience in AMS / Support + Enhancement environments. Exposure to end‑to‑end implementation or rollout projects is preferred.
• Strong knowledge of MRP & production planning concepts, Production orders lifecycle, Master data dependencies. Ability to analyze planning issues and propose functional solutions. Basic ABAP debugging skills (desirable, not mandatory).

Leadership:

•  Acts as a resource for colleagues with less experience; may lead small-large projects with manageable risks and resource requirements.

Problem Solving:

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
• Works independently on defined and moderately complex tasks. Contributes to process improvements and stabilization. Acts as a reliable functional point of contact for PP‑related issues.

Interpersonal Skills:

• Good analytical and problem‑solving skills. Explains difficult or sensitive information; works to build consensus.
• Ability to work independently with minimal supervision.
• Team player with a proactive and ownership‑driven mindset.

Additional Information

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Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.