IT Solutions Management

Key Responsibilities

Negotiate with customers to design solutions to address complex cross functional needs. Identifies  BKM's for integrated solution design and standards; Keeps abreast of technologies in the market and preform technology evaluations, as required. Works with multiple vendors for high quality resources and competitiveness 

Perform and document software application configuration and/or coding,  prepare and execute testing (unit, integration, performance, acceptance) and data conversions using standard tools and following established processes and guidelines.  Supervises work of contract developers. Perform Quality assurance.

Monitors specific IT systems  or set of systems for availability and performance and reports anomalies through predefined process.  Participate in evaluation/recommendation of patches, point releases, major upgrades, and new systems.

Provides and/or oversees support services to GIS customers for specific IT service or set of services.  Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.  Completes root cause analysis of outages or incident trends (often working with managed services partner).  Recommends preventative actions 

Plan and manage projects to ensure effective and efficient execution in line with established processes and guidelines and guardrails of scope, timeline, budget and quality

Mentors and trains team members in product  functionality, development and testing  guidelines, tools, and methodologies.

Expertise experience in PLM/CAD areas is must to be considered for this position.

Functional Knowledge

• Demonstrates depth and/or breadth of expertise in own specialized discipline or field in Teamcenter and CAD.

Business Expertise

• Interprets internal/external business challenges and recommends best practices to improve products, processes or services in Teamcenter/PLM.
• Digital engineering expertise with integration to ERP/MES.

Leadership

• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity 

Problem Solving

• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

• Communicates difficult concepts and negotiates with others to adopt a different point of view

Qualifications

Education:

Skills

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Shift:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.