Senior IT Solutions Management

General Profile

Requires specialized depth and/or breadth of expertise in Sales Processes Preferably SAP C4C, SAP CPQ, SAP CRM and Project Management

Interprets internal or external business issues and recommends best practices in quote-to-cash processes, and enterprise project planning and delivery.

Solves complex problems; takes a broad perspective to identify innovative solutions.

Works independently, with guidance in only the most complex situations. May lead functional teams or projects.

Key Responsibilities

Sales & Solution Design
Negotiate with customers to design solutions addressing complex cross-functional needs across Sales C4C, CRM, and CPQ. Identify best-known methods (BKMs) for integrated solution design and standards. Stay current with market technologies and collaborate with multiple vendors to ensure high-quality resources and competitive solutions. Application Configuration & Development
Configure and/or develop SAP solutions (e.g., SAP C4C,CPQ, CRM,) and perform testing (unit, integration, performance, acceptance). Execute data conversions and pricing logic using standard tools. Supervise contract developers and ensure quality assurance across Sales and Pricing modules. System Monitoring & Upgrades
Monitor Systems for availability and performance. Report anomalies and participate in patch evaluations, point releases, and major upgrades. Recommend system enhancements to support Q2C processesCustomer Support & Service Management
Provide or oversee support services for SAP-based IT services. Adhere to service management processes to meet SLAs and maintain customer satisfaction. Conduct root cause analysis of incidents and recommend preventive actions, especially in Sales and Quote Management. Project Management
Lead and manage end-to-end projects involving SAP CRM, CPQ, and Sales transformation initiatives. Define project scope, timelines, budgets, and deliverables. Ensure effective execution through structured methodologies (e.g., Agile, Waterfall), risk mitigation, stakeholder communication, and quality assurance. Drive cross-functional collaboration and ensure alignment with business goals. Mentorship & Training
Mentor team members in SAP product functionality, development, testing guidelines, and methodologies. Provide training on Sales, Pricing, and Project Management best practices.

Education & Experience:

Master's/Bachelors degree in CS, IT or related field

10 - 15 Years of Relevant Experience

Functional Knowledge

• Demonstrates deep expertise in SAP Sales solutions, including C4C, CPQ, CRM, and Pricing/Costing frameworks.

Business Expertise

• Interprets internal/external business challenges in Sales and Project Delivery and recommends best practices to improve processes and services.

Leadership

• May lead functional teams or projects involving SAP implementations or upgrades with moderate resource requirements and complexity.

Problem Solving

• Leads others to solve complex problems in Sales operations, pricing strategies, and SAP system integration.

Impact

• Impacts the achievement of customer, operational, and project objectives through SAP-driven business transformation.

Interpersonal Skills

• Communicates complex SAP and business concepts and negotiates with stakeholders to adopt innovative solutions.

Location- Onsite role , candidate must be present in Bangalore and needs to come to work.

Qualifications

Education:

Skills

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Shift:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.