Customer Quality

Key Responsibilities

As a Quality Engineer in the AMAT Implant Business Unit Organization you will work in an environment where you will be part of a team that investigates quality issues identified by customers or AMAT field personnel and communicate issues / findings to the Implant BU engineering, manufacturing or supply chain teams as appropriate and effectively drive formal corrective action / process improvement to ensure consistent flow of product that meets AMAT and customer quality requirements.

Key Responsibilities

• Understand and manage quality issues / escalations reported at assigned customers locations by either customer or AMAT customer account personnel.
• Accept ownership of failure analysis requests and drive appropriate actions including implementation of improvements to build, test and inspection processes to avoid future non-conformances as applicable.
• Prepare formal reports for customers and AMAT field personnel that communicate findings and corrective action taken to address the reported part quality issues.
• Evaluate, disposition and process material returned to the factory from customers and AMAT field personnel.
• Initiate and drive inspection / purge of non-conforming material located in the AMAT field material distribution network as required.
• Evaluate, disposition and process customer owned material returned for evaluation and / or repair as required.
• Work with other Implant BU Quality Engineers, Technicians and Inspectors along with supplier personnel or Implant BU manufacturing personnel to improve the quality of assemblies and components produced by the Implant BU.
• Develop and apply quality standards in accordance with company and customer requirements.
• Design and implement methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and / or production equipment.
• Develop methods and parameters, project methodology and / or project proposals.
• Develop and use procedures.  Prepare documentation for inspection / testing procedures. Recommend corrective action for procedural, product, or process deficiencies.
• Analyze operational data; Develop and implement recommendations.
• Evaluates work methods, procedures and policies. Track progress of qualification status, review reliability test results and determine disposition of non-compliant products.
• Utilize drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.

Functional Knowledge

• Demonstrates depth and/or breadth of expertise in own specialized discipline or field 

Business Expertise

• Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity 

Problem Solving

• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

• Communicates difficult concepts and negotiates with others to adopt a different point of view

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

7 - 10 Years

Work Experience:

Additional Information

Shift:

10-Day 8-Hr (United States of America)

Travel:

Yes, 10% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$120,000.00 - $159,500.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.