Infra Technical Project/Program Management

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Key Responsibilities

1. Technically leads deployment & set up of AIX(Actionable Insight Accelerator ) & WRA(Wafer Result Analysis) Servers at customer sites and internal labs

2. Provides onsite & remote technical support of AIX & WRA Servers SW/HW during initial installation & regular server maintenance

3. Provides onsite & remote technical support to AIX & WRA during the manufacturing/testing process

4. Provides technical support to team members in other geographical areas

5. Provides technical support for remote connectivity installations for Tools & AIX

Leadership

• Demonstrates leadership skills within own team and FSO Account Teams

• Interfaces with internal and external customers on AIX & WRA HW/SW & networking issues

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Business Expertise

• Field Operation experience is required. Good to have a good understanding of our customers operational models and the FSO Account Team service business

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Functional Knowledge

• Utilizes all of the AIX Servers reporting functions

• Medium level knowledge of Infrastructure & applications

• Capable of deploying common service platform (CSP)

• Setting up and using equipment performance tracking (EPT)

• Expertise across at least one BU and understanding of customer HVP’s

• Minimum 3-5years of hardware/software experience is preferred

• Process knowledge on at least one tool type is preferred

Problem Solving

• Utilizes AIX & WRA HW/SW & Networking skills to solve complex problems

• Ability to work with other tool/process experts to fill any gaps in technical knowledge

• Takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Deploys and maintains AIX & WRA HW/SW specifically targeted at service contract KPI’s

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

• Must have a conversational English level

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.