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DDP Customer Engineer I

Kitakami, Iwate

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Overview

As a DDP Customer Engineer I, you'll serve as Applied’s direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' dynamic field team.

We empower our DDP Customer Engineer I through comprehensive on-the-job training and the use of advanced digital tools and immersive technology, including Augmented Reality (AR) to support the systems and processes that underpin everyday semiconductor chip production.

  • Full Time
  • Level: Entry
  • Travel: 10% - 30%
  • Glassdoor Reviews and Company Rating

Success Profile

What makes a successful DDP Customer Engineer I at Applied Materials? Check out the top traits we’re looking for and see if you have the right mix.

  • Problem Solver
  • Communicator
  • Collaborative
  • Industrious
  • Results Driven
  • Trustworthy

Culture Points

  • Our culture has always exhibited our core values – Most Valued Partner, Winning Team, Responsibility & Integrity, and World Class Performance. To live these values – and to succeed as a global business – we hire the best minds in the industry from various backgrounds all over the world.
  • We focus on creating an environment where employees do their best work, realize their full potential, feel valued and heard, and are connected and included. Employees participate in over 30 employee engagement groups globally– that are accessible to all – to support employee connection and business impact.
  • Applied is a growing company, in a growing industry, which creates innumerable pathways for personal career development. Our commitment to career growth includes: participation in innovative projects, comprehensive training, mentorship and shadowing opportunities, internal mobility, and the ability to travel (and apply) globally to our locations in 24 countries.
  • As a leader in the semiconductor industry, we see it as our responsibility to make sure that, as we focus on our business’ growth, we don’t compromise the environment. As a company, we are on-track to reach our global goal of 100% renewable energy by 2030. Currently, 70% of electricity at Applied globally – including 100% in the U.S.-- comes from renewable sources.

If you like working with your hands and troubleshooting complex problems, Applied Materials is definitely a place where you want to work, and Field Service Engineer is the role to start with because the sky is the limit.

— Jimmy D., Field Service Engineer

Benefits

Learn about our benefits.

  • Compensation & Benefits

    You qualify for a competitive and comprehensive total rewards program starting on Day 1.

  • Wellness

    Our Employee Assistance Program, meditation and family support resources, travel insurance, and other options enhance your physical, emotional, social, and financial wellbeing.

  • Development & Training

    Take advantage of free career development and mentoring programs, as well as technical and professional courses.

  • Work-Life Balance

    We offer generous Flexible and Paid Time Off for employees to support their goals and lives outside of work.

  • Community

    Join one of our 30+ Employee Resource Group chapters, attend Fun@Work Events, and find a sense of belonging among our global team.

  • Giving

    Our worldwide “Giving” program encourages employees around the globe to donate money and volunteer their time, and the Applied Materials Foundation matches employee contributions.

Responsibilities

Job ID
R2622578
Date posted
06/30/2026
Location
Kitakami, Japan
Category
Customer Service & Support

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Kitakami,JPN

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

役割と責任：

  • 顧客機器の設置、保守、アップグレードにおいて、上級フィールドサービスエンジニア（カスタマーエンジニア）と協力する。
  • トラブルシューティングにデジタル分析を活用する
  • 上級フィールドサービスエンジニア（カスタマーエンジニア）の指導の下、基本的な診断技術を適用して機器を評価し、技術的な問題に対処する。
  • 電気、真空、機械、プラズマ、油圧、ガスシステムの予防保守および是正保守を実施する（研修あり）
  • 顧客と直接連携し、コミュニケーションを取る
  • 指示されたその他の職務を遂行する


最低資格要件：

  • 準学士号の取得、軍事技術訓練、現場勤務経験、または職業資格の取得
  • 基本的な機械的適性
  • 電気回路図や機械回路図を学び、解釈する意欲がある。
  • 基本的な技術的問題の診断と解決の経験
  • 効果的な文章および口頭でのコミュニケーション能力
  • Microsoft Excel、Word、PowerPointの基本的な知識
  • 有効な運転免許証を所持していること、および旅行が必要な場合はパスポートを取得できること。
  • 安全、環境ガイドライン、COVID-19対策を含む、現場におけるすべての要件を満たすことができる。


望ましい資格：

  • 顧客/フィールドサービスサポート、または関連する技術分野での1～2年の実務経験
  • 電子工学または工学技術の準学士号
  • 空気圧、油圧、電子工学、真空、または熱力学に関する知識
  • デジタルマルチメーターを含む手工具とその適切な使用方法に関する知識


身体的要件：
この職務では、長時間の歩行、長時間の立ち作業、狭い場所での作業、屈伸、しゃがみ込み、ひねり、ひざまずき、手を伸ばす動作、階段やはしごの昇降、高所作業、最大16kg（35ポンド）までの持ち上げ、色の識別能力、電気機器の操作能力、騒音に敏感な人にとっては困難な場合がある騒音環境での作業能力、手工具や電動工具の使用が頻繁に求められます。さらに、この職​​務は一般的にクリーンルームでの作業を伴うため、つなぎ服、フード、ブーツカバー、安全メガネ、手袋、呼吸器、化学防護エプロン、フェイスシールドなどの適切な個人用保護具の使用が必須となります。

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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