Lead Customer Engineer - Install Coordinator
Leixlip, Leinster
Overview
As a Lead Customer Engineer - Install Coordinator, you'll serve as Applied’s direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' dynamic field team.
We empower our Lead Customer Engineer - Install Coordinator through comprehensive on-the-job training and the use of advanced digital tools and immersive technology, including Augmented Reality (AR) to support the systems and processes that underpin everyday semiconductor chip production.
- Full Time
- Level: Entry
- Travel: 10% - 30%
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Success Profile
What makes a successful Lead Customer Engineer - Install Coordinator at Applied Materials? Check out the top traits we’re looking for and see if you have the right mix.
- Problem Solver
- Communicator
- Collaborative
- Industrious
- Results Driven
- Trustworthy
Culture Points
- Our culture has always exhibited our core values – Most Valued Partner, Winning Team, Responsibility & Integrity, and World Class Performance. To live these values – and to succeed as a global business – we hire the best minds in the industry from various backgrounds all over the world.
- We focus on creating an environment where employees do their best work, realize their full potential, feel valued and heard, and are connected and included. Employees participate in over 30 employee engagement groups globally– that are accessible to all – to support employee connection and business impact.
- Applied is a growing company, in a growing industry, which creates innumerable pathways for personal career development. Our commitment to career growth includes: participation in innovative projects, comprehensive training, mentorship and shadowing opportunities, internal mobility, and the ability to travel (and apply) globally to our locations in 24 countries.
- As a leader in the semiconductor industry, we see it as our responsibility to make sure that, as we focus on our business’ growth, we don’t compromise the environment. As a company, we are on-track to reach our global goal of 100% renewable energy by 2030. Currently, 70% of electricity at Applied globally – including 100% in the U.S.-- comes from renewable sources.
If you like working with your hands and troubleshooting complex problems, Applied Materials is definitely a place where you want to work, and Field Service Engineer is the role to start with because the sky is the limit.
— Jimmy D., Field Service Engineer
Benefits
Learn about our benefits.
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Compensation & Benefits
You qualify for a competitive and comprehensive total rewards program starting on Day 1.
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Wellness
Our Employee Assistance Program, meditation and family support resources, travel insurance, and other options enhance your physical, emotional, social, and financial wellbeing.
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Development & Training
Take advantage of free career development and mentoring programs, as well as technical and professional courses.
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Work-Life Balance
We offer generous Flexible and Paid Time Off for employees to support their goals and lives outside of work.
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Community
Join one of our 30+ Employee Resource Group chapters, attend Fun@Work Events, and find a sense of belonging among our global team.
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Giving
Our worldwide “Giving” program encourages employees around the globe to donate money and volunteer their time, and the Applied Materials Foundation matches employee contributions.
Responsibilities
- Job ID
- R2627764
- Date posted
- 09/16/2026
- Location
- Leixlip, Ireland
- Category
- Customer Service & Support
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Salary:
€59,200.00 - €81,400.00Location:
Leixlip,IRLYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.Lead Customer Engineer - Install/Ramp Coordinator
Leixlip, Ireland
As a Lead Customer Engineer focused on Installation and Ramp activities, you will play a key role in bringing some of the world's most advanced semiconductor manufacturing equipment into production. Working in close partnership with customers, engineering teams, and operational stakeholders, you'll lead equipment startup and ramp activities while ensuring exceptional service, quality, and delivery performance.
This is a highly visible position supporting one of the world's leading semiconductor manufacturing environments, offering the opportunity to combine technical expertise, customer engagement, project coordination, and leadership in a fast-paced, technology-driven setting.
This is a regular day-shift position (Monday-Friday, 39-hour week).
What You'll Do
- Lead equipment installation, startup, qualification, and ramp activities at customer sites.
- Serve as the primary customer-facing technical lead during key installation and ramp phases.
- Coordinate activities across engineering, service, operations, and customer teams to achieve critical milestones.
- Drive issue resolution, escalation management, and troubleshooting efforts to minimise risk and downtime.
- Monitor project progress and help align resources, priorities, and schedules to support successful execution.
- Champion Applied Materials' world-class safety, quality, and operational standards.
- Identify opportunities for continuous improvement and share best practices across the wider organisation.
- Provide technical guidance and mentoring to Customer Engineers and field service teams.
- Build trusted relationships with customer representatives and internal partners to deliver exceptional outcomes.
You May Be a Great Fit If You Have
- Experience within semiconductor, field service, advanced manufacturing, capital equipment, commissioning, or other high-tech engineering environments.
- Strong experience supporting equipment installation, startup, qualification, ramp, or manufacturing operations.
- Proven ability to coordinate cross-functional activities and deliver against demanding customer milestones.
- Strong customer-facing communication and stakeholder management skills.
- A track record of technical troubleshooting and structured problem solving.
- Experience leading teams, projects, or major workstreams in a fast-paced environment.
- A strong commitment to safety, quality, and continuous improvement.
- Flexibility to support occasional travel and out-of-hours business requirements.
Why Join Applied Materials?
- Work at the forefront of semiconductor manufacturing and help enable the technologies driving AI and next-generation electronics.
- Lead high-impact installation and ramp activities within one of Europe's most advanced semiconductor manufacturing environments.
- Play a visible role in strengthening customer outcomes through equipment performance, productivity, and operational excellence.
- Develop both your technical expertise and leadership capability within a global technology leader.
- Collaborate with world-class engineers, technicians, and industry experts.
- Access extensive learning, development, and career progression opportunities across Applied Materials' global organisation.
- Join an inclusive culture built on innovation, teamwork, safety, and continuous improvement.
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 20% of the TimeRelocation Eligible:
NoThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.