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Senior Site Manager - Field Service Operations

Job ID
R2515873
Date posted
07/31/2025
Location
Leixlip, Leinster
Category
Customer Service & Support

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Dublin,IRL, Leixlip,IRL

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits

Senior Site Manager, Field Service Operations– Ireland

Applied Materials is seeking a seasoned leader to manage the Field Service organisation at our Ireland customer site, located in Leixlip, Co. Kildare.

This high-impact role oversees a team of 200+ engineers with approx. 8 direct manager reports, driving operational excellence, customer satisfaction, and business growth. Reporting to the European Regional Manager, you will shape strategy, lead execution, and ensure Applied remains the preferred partner for our customers.

Key Responsibilities

  • Lead Site Operations: Manage all activities for the Ireland customer site, including people leadership, customer engagement, P&L, and budget.
  • Drive Safety & Quality: Embed a culture of safety, quality, and continuous improvement across onboarding, training, and operations.
  • Grow the Business: Expand market share, support system sales, and implement engagement models to manage the business as one profitable unit.
  • Develop Leadership: Build an inclusive, high-performing organisation with strong team leads and a pipeline of future leaders.
  • Strengthen Partnerships: Foster transparent relationships with customer Fab executive leadership and ensure alignment for installs, ramps, and ongoing collaboration.
  • Enable Continuous Improvement: Promote KPI ownership, leverage analytics tools, and drive digital transformation toward long-term goals.
  • Deliver Financial Results: Achieve revenue growth and margin improvement through strategic planning and cost optimisation.

You’ll need:  

  • Extensive experience within Field Service Operations
  • Proven ability to lead large, complex teams (200+ employees) and manage multiple layers of leadership.
  • Strong track record in P&L management, budgeting, and driving operational excellence.
  • Experience building and maintaining strategic partnerships with key customer executives.
  • Ability to implement process improvements and lead digital transformation initiatives.
  • Exceptional ability to influence cross-functional teams and engage stakeholders at all levels.
  • Commitment to fostering a culture of safety, quality, and compliance.

Preferred Qualifications

  • Bachelor’s or Master’s degree in Engineering, Business, or related field.
  • 7+ years of experience in field service operations.
  • Experience in semiconductor industry or similar industry is desirable.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.