Site Manager - Field Service Operations Ireland

What You’ll Do

Applied Materials have a high-level position opportunity for a recognized expert within the semiconductor or related industry. This Site Manager position will manage the Business of Field Service Operations (FSO) for our Ireland customer site, based in Leixlip, Co. Kildare.  

• This Field Service manager role will put your highly specialized experience and talent to work at Applied Materials. You may be called upon to anticipate internal or external business challenges, as well as to recommend process and strategy improvements. Your input will help guide organisational strategy, and you will lead your team to achieve key milestones and objectives in this senior role. You will report to the FSO Senior Director / Ireland Country Manager.

Key Responsibilities

• Direct and manage activities for customer site in Ireland, including people management, customer satisfaction, P&L, budget management.            
• Drive a culture of safety and quality by setting clear processes, empowering safety ownership, and ensuring consistent use of systems across onboarding, training, operations, and continuous improvement.
• Establish a culture of business ownership and growth by expanding Applied market share, supporting BU and system sales, holding weekly cross-functional reviews, and implementing a multi-level engagement model—from site and ops managers to customer and sales—to manage the business as one profitable, end-to-end unit
• Cultivate a leadership-driven, inclusive organisation by empowering all levels—from techs and CE’s, support functions to management—to think critically, take initiative, and own outcomes. Develop a deep, diverse pipeline of future leaders, foster collaboration, and build strong team leads as the foundation for business growth, engagement, and customer success.
• Build strong, transparent partnerships with customer Fab leadership, coach Managers, sales and team leads on best practices, and establish the systems, ownership, and alignment needed for successful installs, ramps, and ongoing collaboration—ensuring Applied is the preferred strategic partner.
• Ensure continuous improvement and accountability by promoting KPI ownership at all levels, leveraging Power BI and SMART Analytics to boost skills, productivity, and digital transformation toward FY28 goals.
• Lead site revenue growth and margin improvement by expanding CSA and market share, reducing service costs, and meeting AOP/CMT targets through strategic planning and cross-functional alignment

You’ll need:  

• Bachelor’s degree (or higher) in a relevant discipline
• 7 – 10 years plus of relevant experience  
• Extensive and highly regarded expertise in semiconductor or related industry,
• Experience in strategic planning and business analytics.
• High level Customer Management experience
• Demonstrated ability to build, lead, inspire and motivate teams.
• Excellent interpersonal skills to communicate complex ideas, anticipate potential objections and persuade others, often at senior levels, to adopt a different point of view
• Excellent knowledge of management methods and techniques
• Ability to set and sustain a culture of safety, quality, and productivity across all organizational levels.
• Process Improvement and strong decision-making skills
• Strong presentation and negotiation skills.

What to expect: 

• Leadership Impact: You’ll play a key role in shaping a high-performing team leader layer, driving employee engagement, customer satisfaction, and business growth from the ground up.
• Operational Excellence: Expect to lead the implementation and tracking of site-wide KPIs, ensuring accountability and continuous improvement across all levels of the organization.
• Culture Building: You’ll be instrumental in fostering a strong culture of safety, quality, productivity, and innovation.
• Digital Transformation: You’ll champion the adoption of digital tools like Power BI and SMART Analytics to enhance team capabilities and support long-term productivity goals.
• Strategic Influence: This role positions you as a key driver of organizational transformation, with opportunities to shape future leadership and business direction.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Shift:

Regular Work Week,no overtime (Ireland)

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.