Customer Engineer - Migdal Ha'Emek
Migdal HaEmeq, Israel
Overview
As a Customer Engineer - Migdal Ha'Emek, you'll serve as Applied’s direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' dynamic field team.
We empower our Customer Engineer - Migdal Ha'Emek through comprehensive on-the-job training and the use of advanced digital tools and immersive technology, including Augmented Reality (AR) to support the systems and processes that underpin everyday semiconductor chip production.
- Full Time
- Level: Entry
- Travel: 10% - 30%
-
Success Profile
What makes a successful Customer Engineer - Migdal Ha'Emek at Applied Materials? Check out the top traits we’re looking for and see if you have the right mix.
- Problem Solver
- Communicator
- Collaborative
- Industrious
- Results Driven
- Trustworthy
Culture Points
- Our culture has always exhibited our core values – Most Valued Partner, Winning Team, Responsibility & Integrity, and World Class Performance. To live these values – and to succeed as a global business – we hire the best minds in the industry from various backgrounds all over the world.
- We focus on creating an environment where employees do their best work, realize their full potential, feel valued and heard, and are connected and included. Employees participate in over 30 employee engagement groups globally– that are accessible to all – to support employee connection and business impact.
- Applied is a growing company, in a growing industry, which creates innumerable pathways for personal career development. Our commitment to career growth includes: participation in innovative projects, comprehensive training, mentorship and shadowing opportunities, internal mobility, and the ability to travel (and apply) globally to our locations in 24 countries.
- As a leader in the semiconductor industry, we see it as our responsibility to make sure that, as we focus on our business’ growth, we don’t compromise the environment. As a company, we are on-track to reach our global goal of 100% renewable energy by 2030. Currently, 70% of electricity at Applied globally – including 100% in the U.S.-- comes from renewable sources.
If you like working with your hands and troubleshooting complex problems, Applied Materials is definitely a place where you want to work, and Field Service Engineer is the role to start with because the sky is the limit.
— Jimmy D., Field Service Engineer
Benefits
Learn about our benefits.
-
Compensation & Benefits
You qualify for a competitive and comprehensive total rewards program starting on Day 1.
-
Wellness
Our Employee Assistance Program, meditation and family support resources, travel insurance, and other options enhance your physical, emotional, social, and financial wellbeing.
-
Development & Training
Take advantage of free career development and mentoring programs, as well as technical and professional courses.
-
Work-Life Balance
We offer generous Flexible and Paid Time Off for employees to support their goals and lives outside of work.
-
Community
Join one of our 30+ Employee Resource Group chapters, attend Fun@Work Events, and find a sense of belonging among our global team.
-
Giving
Our worldwide “Giving” program encourages employees around the globe to donate money and volunteer their time, and the Applied Materials Foundation matches employee contributions.
Responsibilities
- Job ID
- R2419379
- Date posted
- 08/26/2025
- Location
- Migdal HaEmeq, Israel
- Category
- Customer Service & Support
Job Description
We are looking for a highly talented customer engineer to join our account team & integrate within our field support group at Migdal Ha'Emek(North) to provide a unique customer experience by demonstrating outstanding technical capabilities and inter-personal skills.
What’s in it for you?
As a customer engineer at Applied Materials you’ll be working for a high growth international company, integrating into the heart of the manufacturing process of advanced digital devices. You’ll get the opportunity and practice to work on the most advanced semiconductor equipment while learning new skills or perfecting existing ones such as advanced trouble shooting and problem solving, project management, robotics, semiconductor device manufacturing processes and more. In addition, you’ll get advanced training on cutting edge hardware industry components.
What you'll be doing:
As part of our customer support team, you’ll be working in a cleanroom environment & using your technical capabilities, analytical skills and vast knowledge on multidisciplinary advanced systems. You will be responsible for installing & maintaining customer’s purchased Applied Material equipment and occasionally customers abroad, communicating with global functions and development teams while following established practices of operation & maintain highest levels of quality & customer satisfaction.
This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Key Responsibilities:
- The customer engineers provide support for complex systems, one of the most advanced in the world for the semiconductor industry, in Israel and abroad.
- Install and implement multidisciplinary complex systems
- Preventive maintenance and troubleshooting
- Define, document and retain infrastructure and work processes
- Work is located in Migdal Ha'emek in a cleanroom environment
- Work in shifts including nights and weekends
- Transportation of activities Improvement in work processes.
- Definition, documentation and preservation of infrastructures and work processes
Requirements:
- B.Sc. or Practical engineer or Engineer education level, in Electronics / Mechanics
- Experience with electronic / mechanic equipment – advantage
- Prioexperience as technician or practical engineer – advantage
- Willing to work in shifts
- High level of English.
- Service oriented, team player
Qualifications
Education:
Associate's Degree (Required), Bachelor's Degree (Required)Skills
Certifications:
Languages:
Years of Experience:
1 - 2 YearsWork Experience:
Additional Information
Shift:
Rotational (Israel)Travel:
Yes, 10% of the TimeRelocation Eligible:
NoApplied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.