Smart Factory Simulation Engineer - AE III

Key Responsibilities

1. through in-depth understanding of customer technologies and critical gaps and work throughout the work cycle until the implementation of the solution
2. Technically leads difficult, complex application activities and team
3. Leads the execution teams ß-sites, evaluation and demos at customers site, through high involvement in the SOW and commitment schedule 
4. Interfaces with the customer regarding technical requirements analysis and schedule 
5. Define/approve Product application support plans for installation
6. Create & Lead new methodologies in order to optimized system performance for specific application
7. Analysis, Develop and  Transfer new application capabilities in the system envelope from product division to customer application support team
8. Lead customer Technical review meetings

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

This position requires expertise in product support and a deep understanding of simulation technology. In addition, effective communication and problem solving skills are critical.

Specifically, the ideal candidate will have the following skills and experience: 

Experience with factory simulation software 
Hands-on customer support experience 
Ability to troubleshoot products 
Understanding of semiconductor manufacturing processes 
Data analysis knowledge and skills 
Excellent communication and teamwork skills 

This is a very important role within our product support team. The candidate will be responsible for responding promptly to customer inquiries and providing the technical support needed to resolve issues. The candidate will also collect and analyze feedback to improve our products. Additionally, the ability to communicate in English is a must. The candidate must be able to read, write, and speak English, as English is the common language when working in a global environment.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

English (Required), Japanese (Required)

Years of Experience:

2 - 4 Years

Work Experience:

Additional Information

Shift:

Overtime Eligible (Japan)

Travel:

Yes, 20% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.