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Field Service Engineer II (C2)

Santa Clara, California

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Overview

As a Field Service Engineer II (C2), you'll serve as Applied’s direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' dynamic field team.

We empower our Field Service Engineer II (C2) through comprehensive on-the-job training and the use of advanced digital tools and immersive technology, including Augmented Reality (AR) to support the systems and processes that underpin everyday semiconductor chip production.

  • Full Time
  • Level: Entry
  • Travel: 10% - 30%
  • $35.50 - $48.95 per hour
  • Glassdoor Reviews and Company Rating

Success Profile

What makes a successful Field Service Engineer II (C2) at Applied Materials? Check out the top traits we’re looking for and see if you have the right mix.

  • Problem Solver
  • Communicator
  • Collaborative
  • Industrious
  • Results Driven
  • Trustworthy

Culture Points

  • Our culture has always exhibited our core values – Most Valued Partner, Winning Team, Responsibility & Integrity, and World Class Performance. To live these values – and to succeed as a global business – we hire the best minds in the industry from various backgrounds all over the world.
  • We focus on creating an environment where employees do their best work, realize their full potential, feel valued and heard, and are connected and included. Employees participate in over 30 employee engagement groups globally– that are accessible to all – to support employee connection and business impact.
  • Applied is a growing company, in a growing industry, which creates innumerable pathways for personal career development. Our commitment to career growth includes: participation in innovative projects, comprehensive training, mentorship and shadowing opportunities, internal mobility, and the ability to travel (and apply) globally to our locations in 24 countries.
  • As a leader in the semiconductor industry, we see it as our responsibility to make sure that, as we focus on our business’ growth, we don’t compromise the environment. As a company, we are on-track to reach our global goal of 100% renewable energy by 2030. Currently, 70% of electricity at Applied globally – including 100% in the U.S.-- comes from renewable sources.

If you like working with your hands and troubleshooting complex problems, Applied Materials is definitely a place where you want to work, and Field Service Engineer is the role to start with because the sky is the limit.

— Jimmy D., Field Service Engineer

Benefits

Learn about our benefits.

  • Compensation & Benefits

    You qualify for a competitive and comprehensive total rewards program starting on Day 1.

  • Wellness

    Our Employee Assistance Program, meditation and family support resources, travel insurance, and other options enhance your physical, emotional, social, and financial wellbeing.

  • Development & Training

    Take advantage of free career development and mentoring programs, as well as technical and professional courses.

  • Work-Life Balance

    We offer generous Flexible and Paid Time Off for employees to support their goals and lives outside of work.

  • Community

    Join one of our 30+ Employee Resource Group chapters, attend Fun@Work Events, and find a sense of belonging among our global team.

  • Giving

    Our worldwide “Giving” program encourages employees around the globe to donate money and volunteer their time, and the Applied Materials Foundation matches employee contributions.

Responsibilities

Job ID
R2415182
Date posted
11/19/2024
Location
Santa Clara, California
Category
Customer Service & Support

If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engineer, you’ll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team.

We train our Field Service Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and related materials, every day. You’ll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world-class support for multimillion-dollar production systems.

You Will:

  • Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment

  • Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems

  • Complete required job documentation, safety training and procedures for processing parts

  • Professionally represent Applied Materials to the customer, using your “customer first” mindset

  • Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines

Requirements and Qualifications:

  • An associate degree or completion of military technical training and field experience or technical certification equivalent to associates degree

  • 2–4 years of work experience in semiconductor industry or another equipment support industry

  • Ability to read electrical and mechanical schematics

  • Clear and effective written/verbal communications skills, with an emphasis on documenting details

  • Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint)

  • Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics

  • Knowledge of hand tools and proper usage, including a digital multimeter

  • You'll need a valid driver's license and the ability to obtain a passport

Qualifications

Education:

Associate's Degree (Required), Bachelor's Degree (Required)

Skills

Certifications:

Languages:

Years of Experience:

2 - 4 Years

Work Experience:

Additional Information

Shift:

10-Day 8-Hr (United States of America)

Travel:

Yes, 10% of the Time

Relocation Eligible:

No

U.S. Salary Range:

$35.50 - $48.95

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

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