Manager, Physical Security Systems Operator - EPIC and Lab Security

The Applied Materials Global Security Organization (GSO) is hiringan EPICPhysicalSecurity SystemsControl RoomOperatorto work within the Global Physical Security EPIC center, GSOC,and Lab Security team.Core focus would be toOperate and monitor enterprise physical security systems within the Global Physical Security EPIC Center,and lab environments; ensure timely alarm response, optimal system use, audit readiness, and alignment with EPIC’s business and security goals through close coordination withGSOC,GIS/GWI, Facilities, and regional stakeholders.This position will work withEPIC operations, security operations team, and various stakeholders from IT and Facilities to assistin thedailyoperations of the physical security systems and technologies, alarmsmonitoringand response,optimalsecurity systemsusage,and ensure alignment withEPIC’sbusinessand securitygoals. The role includeslocal coordinationwith the GIS/GWI project management and break-fix teams forscheduling, tracking, and troubleshootingofthephysicalsecurity relatedsystemsto ensurehigh levelsof availability. Additionally, this role will oversee the day-to-day security systems within the EPIC center and other labs. Strategic oversight of multiple business requests with a strong focus on physical securityoperations, and management is an essential function of this role. 

As a key member of the GlobalLabPhysical Security Strategy andEPIC center and lab teamthe candidate will possess deep expertise in: 

• Trackimplementation/installationand day-to-day functions of physical security systems,solutionsand guard force.

• Implementing Applied’s physical security systems standards. 

• Conducting security systems assessments and audits. 

• Understanding the security threat landscape, business risk, and IP protection 

Key Responsibilities:

EPICPhysical Security SystemsControl Room Operatorwill:

• Control RoomOperations:

• Coordinate with GSOC andMonitor alarms, events, and analytics; triage and dispatch per SOPs and runbooks.

• Maintain real-time situational awareness for EPIC and labs; escalate incidents to SecOpsand GSOC.

• Track and log incidents, responses, and outcomes in approved platforms (e.g., ServiceNow/Resolver).

• Systems Operation & Administration (User/Operator Focus)

• Operate Access Control Systems (ACS): badge events, door/reader health, schedules, access levels (operator-level changes; admin by change control).

• Operate Video Management Systems (VMS): live monitoring, evidence export, analytics review (loitering, intrusion, tailgating).

• Use RTLS tools to support cleanroom/EPIC movementtracking;reconcile tracking gaps and data quality.

• Monitor perimeter technologies: smart lighting states,LPRcamers,VideoAI,turnstiles, etc.

• Operate visitor/contractor workflows, check-in/check-out compliance,badgeprovisioning coordination.

• Lab Entry Control technologies like metal detectors,X-Ray machines, facial recognition, tailgating alarms, etc. 

• Alarm Monitoring & Incident Response

• Acknowledgealarms/events, verify via VMS/analytics, dispatch guard force, document actions.

• Apply dual-factor/MFA policies in high-IP zones (facial recognition + badge when applicable).

• Coordinate response to critical alarms (forced door, duress, tamper, system health), tailgating, loitering, intrusion attempts, etc.withGSOC and localSecOps.

• Training & Documentation:Maintainand update operator SOPs, quick guides, floor plans, and runbooks.Train guards/control room operators on system use, alarm triage, and evidence handling.

• Partner with business units, facilities, andGlobal Information Systems to understand operational needs and risk profiles. Address security vulnerabilities and protect critical IP, personnel, and assetsat EPIC and labs.

• Serve as the strategic SME and advisor for physical securityoperationsacrossthe EPIC center and other labbusiness operations, aligning solutions with business priorities, standards, and site tiering models. 

• LeadEPIC and labcross-functional collaboration with regional Security Operations, local (PSSM) project management team, GIS/IT, LCO (legal), and GWI/Facilities to ensure cohesive deploymentof security systems.

• Compliance, Privacy & EHS:Adhere to privacy policies for video/RTLS data; apply least-privilege access.Follow cleanroom protocols and EHS requirements in labs; coordinate safe access with Facilities.

• Partner withinternal andexternal stakeholders likeGIS PST, GWI,security technology vendors,localsecurity integratorsto ensure day-to-day operationsand security systemsare not interrupted.

Oversight &Compliance

• Review physical security system designs for EPIC and lab projects, ensuring compliance with Applied’s Global Security Design and Scoping Standards. 

• Engage withvendors and internal stakeholders to track end-to-end completion ofEPIC andlab securitycontrols.

• Support GSO sitelabsecurity audits/assessments regionally, identifying gaps in physical security systems and working with stakeholders from security operations and PSSM to remediate findings. 

• Ensure all implemented systems meet regulatory, corporate, and industry standards for physical security and data protection. 

Experience

• Bachelor’sor Associatesdegree required;  Equivalent combination of education and experience will be considered. 

• Professional certifications such as ASIS CPP, PSP, or relevant security technology user level certifications (e.g., C•CURE, Avigilon) strongly preferred. 

• 8–12+ years of progressive experience in physical securitymanagementand security technology,GSOCor local SOCmonitoring and responseexpertise,security alarmsoptimzation,response management and escalations,includinggeneral awareness aboutsystems design, integration, and lifecycle management.

• 5-10 years in a SOC/control room or enterprise physical security operations role.

• Semiconductor/cleanroom or high-IP lab environment experiencestronglypreferred.

• Proven track record inoperatingandmonitoringenterprise-level physical security systems, including IP-based video surveillance, access control, intrusion detection, and advanced analytics. 

• Hands-on experience withoperatingplatforms such as C•CURE and Avigilon, and familiarity withoperatingemerging technologies like AI-driven analytics, robotics, and security automation. 

• Demonstrated ability to develop and enforcesecurity system operations include guard force expectations, supporting evidence needed for investigations, and security alarm response

Skills

• Customer focusedwithdeepoperating, monitoring, and responseexpertise in physical security systems (ACS, VMS, IDS) andsecurity operations.

• Alarm triage, clear communication/dispatch, incident documentation.

• Cleanroom protocols and access interlocks (lab safety & contamination controls).

• Strong business and physical security acumen to align security solutions with organizational objectives and risk profiles. 

• Exceptional stakeholder engagement and cross-functional collaboration skills, including working with IT, Facilities, and external partners. 

• Prioritization under pressure; 24/7 SOC discipline and handover quality.

• Advanced analytical and problem-solving abilities.

• Project and program management proficiency.

• Excellent communication and presentation skills for senior management-level reporting and influencing. 

• High level of proficiency in Microsoft Suite, ServiceNow, Smartsheet, and security design tools (e.g., SiteOwl, Avigilon, Axis, IPVM, CAD, etc.). 

• Ability to travel regionally up to 10%-20%.