Service Product Line Management - (E3, Sr)

High level job description:

Service PLM (Product Line Management) is a Technology oriented engineer, focusing on BU (Business Unit) products (e.g., DRSEM, CDSEM, OPWI) and serving as AGS (Applied Global Services) single point of contact. The service PLM is part of the PDP (Product Development Process) core team, responsible for AGS service strategy definition and execution, SSCM (Service Should Cost Model) and CE (Customer Engineers) productivity improvement. The service PLM is also responsible for the SBU (Service Business Unit) productivity Digital Tools – leading field implementation and a key stakeholder in roadmap definition.

What’s in it for you?

As a Service PLM at Applied Materials, you will be working for a high growth international company, integrating into the heart of the manufacturing process of advanced digital devices. You will Lead product Service strategy and drive service value increase.

What you'll be doing:

PDP core team member –

Define AGS service strategy per product, together with AGS functions (TSE, iTeam, Spares, digital tools etc.) and BU product support team

Lead service strategy execution within AGS thought the SRR (Service Readiness Review) process

Identifying and managing service risks within product PDP and develops mitigations, and solutions for resolution 

Ownership of SSCM (Service Should Cost Model), from service MRS definition at gate I to maintaining refined model post gate R

Product technical expert –

Drive CE productivity analysis, initiate and manage improvement plans to improve CE/Tool ratio and reduce service complexity

Initiate and drive CIP plans in partnership with BU stakeholders, based on key service cost driver

Model SSCM per product, monitor actual service costs, initiate, and drive improvement plans

SBU focal point for technical issues related to their product

SBU source of technical knowledge essential during CSA (Comprehensive Service Agreement) negotiations

Digital tools –

Lead Productivity DT (Digital Tools) field implementation and adoption through close collaboration with FSO (Field Service Org) to define HVP (High Value Problem) and with BU to define and develop specific solutions

Key stakeholder in DT roadmap steering

Handshake on new versions during beta; own released version first installations

Facilitate infrastructure for propre communication of value to AGS executives

What should you have?

At least 4 years of experience with Optical Wafer Inspection platforms. Ability to use sophisticated analytical thought and BI tools to exercise judgment and identify innovative solutions Communicate difficult concepts and negotiate with others to adopt a different point of view Product technical experience –

Familiar with all modules, tool operation (maintenance, application), top field issues

Knowledgeable on FSO mode of operation, policies, key challenges and HVP

Project management –

Ability to lead without authority cross functions and cross divisional teams 

Interfacing and coordinating within the functional team to define project objectives

Advantage: Familiar with PDP from initial requirements to release, familiar with PDC BU

Who we are?

Applied Materials Global Services partnerships with global technology leading companies on the semiconductor industry to enable high volume chip manufacturing and wafer fabrication. Our services include the installation, maintenance and round the clock support of the most cutting-edge technology systems, hardware and advanced factory equipment for Intel Israel and addi

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Shift:

10-Day 8-Hr (United States of America)

Travel:

Yes, 20% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$108,000.00 - $148,500.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.