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客户服务工程师实习岗（Customer Engineer Intern）

Shanghai, Shanghai Municipality

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Overview

As a 客户服务工程师实习岗（Customer Engineer Intern）, you'll serve as Applied’s direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' dynamic field team.

We empower our 客户服务工程师实习岗（Customer Engineer Intern） through comprehensive on-the-job training and the use of advanced digital tools and immersive technology, including Augmented Reality (AR) to support the systems and processes that underpin everyday semiconductor chip production.

  • Full Time
  • Level: Entry
  • Travel: 10% - 30%
  • Glassdoor Reviews and Company Rating

Success Profile

What makes a successful 客户服务工程师实习岗（Customer Engineer Intern） at Applied Materials? Check out the top traits we’re looking for and see if you have the right mix.

  • Problem Solver
  • Communicator
  • Collaborative
  • Industrious
  • Results Driven
  • Trustworthy

Culture Points

  • Our culture has always exhibited our core values – Most Valued Partner, Winning Team, Responsibility & Integrity, and World Class Performance. To live these values – and to succeed as a global business – we hire the best minds in the industry from various backgrounds all over the world.
  • We focus on creating an environment where employees do their best work, realize their full potential, feel valued and heard, and are connected and included. Employees participate in over 30 employee engagement groups globally– that are accessible to all – to support employee connection and business impact.
  • Applied is a growing company, in a growing industry, which creates innumerable pathways for personal career development. Our commitment to career growth includes: participation in innovative projects, comprehensive training, mentorship and shadowing opportunities, internal mobility, and the ability to travel (and apply) globally to our locations in 24 countries.
  • As a leader in the semiconductor industry, we see it as our responsibility to make sure that, as we focus on our business’ growth, we don’t compromise the environment. As a company, we are on-track to reach our global goal of 100% renewable energy by 2030. Currently, 70% of electricity at Applied globally – including 100% in the U.S.-- comes from renewable sources.

If you like working with your hands and troubleshooting complex problems, Applied Materials is definitely a place where you want to work, and Field Service Engineer is the role to start with because the sky is the limit.

— Jimmy D., Field Service Engineer

Benefits

Learn about our benefits.

  • Compensation & Benefits

    You qualify for a competitive and comprehensive total rewards program starting on Day 1.

  • Wellness

    Our Employee Assistance Program, meditation and family support resources, travel insurance, and other options enhance your physical, emotional, social, and financial wellbeing.

  • Development & Training

    Take advantage of free career development and mentoring programs, as well as technical and professional courses.

  • Work-Life Balance

    We offer generous Flexible and Paid Time Off for employees to support their goals and lives outside of work.

  • Community

    Join one of our 30+ Employee Resource Group chapters, attend Fun@Work Events, and find a sense of belonging among our global team.

  • Giving

    Our worldwide “Giving” program encourages employees around the globe to donate money and volunteer their time, and the Applied Materials Foundation matches employee contributions.

Responsibilities

Job ID
R2625965
Date posted
08/12/2026
Location
Shanghai, China, Hefei, China, Beijing, China
Category
Interns

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Beijing,CHN, Hefei,CHN, Shanghai,CHN

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

职位介绍

作为客户服务工程师实习岗，你将在资深工程师的指导下学习和参与设备技术支持相关工作。通过实践学习，深入了解半导体设备的结构原理、服务流程及工程技术知识，为未来成为客户服务工程师做好准备。表现优异且符合公司录用标准的实习生，将有机会在毕业后转为正式客户服务工程师。

主要职责

  • 在资深工程师指导下，协助开展设备安装、调试、维护等相关非现场支持工作
  • 协助整理设备运行数据、服务记录及技术文档
  • 参与设备故障案例分析，学习设备维护及问题解决方法
  • 协助支持设备升级、性能改善及测试验证等项目的非现场支持工作
  • 完成公司安排的技术培训、安全培训及相关学习任务
  • 遵守公司各项安全、质量及环境管理要求
  • 完成团队安排的其他合理工作任务

岗位要求

招聘对象：面向2027届本科及硕士在校生, 暑期须全勤实习；开学后根据业务及岗位需要，可持续提供每周2-3天实习时间者优先。

专业要求：自动化/机电一体化/电子工程/电气工程及其自动化/机械制造及自动化/机械电子工程/机械设计/车辆工程/载运工具与工程/精密仪器与机械/光学工程/测试计量技术及仪器/检测技术与自动化/热能工程/动力机械及工程/流体机械及工程/制冷及低温工程/化工过程机械/轮机工程/大数据/人工智能/应用数学等相关专业

任职资格：

  • 对半导体行业具有浓厚兴趣
  • 具备良好的分析能力、学习能力及解决问题能力
  • 良好的沟通能力和团队合作精神
  • 具备良好的英文读写能力，能够阅读英文技术资料
  • 熟练使用Office等常用办公软件

Additional Information

Time Type:

Part time

Employee Type:

Intern / Student

Travel:

No

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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