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AIX Field Service Engineer

Singapore, Singapore

Overview

As a AIX Field Service Engineer, you'll serve as Applied’s direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' dynamic field team.

We empower our AIX Field Service Engineer through comprehensive on-the-job training and the use of advanced digital tools and immersive technology, including Augmented Reality (AR) to support the systems and processes that underpin everyday semiconductor chip production.

  • Full Time
  • Level: Entry
  • Travel: 10% - 30%
  • Glassdoor Reviews and Company Rating

Success Profile

What makes a successful AIX Field Service Engineer at Applied Materials? Check out the top traits we’re looking for and see if you have the right mix.

  • Problem Solver
  • Communicator
  • Collaborative
  • Industrious
  • Results Driven
  • Trustworthy

Culture Points

  • Our culture has always exhibited our core values – Most Valued Partner, Winning Team, Responsibility & Integrity, and World Class Performance. To live these values – and to succeed as a global business – we hire the best minds in the industry from various backgrounds all over the world.
  • We focus on creating an environment where employees do their best work, realize their full potential, feel valued and heard, and are connected and included. Employees participate in over 30 employee engagement groups globally– that are accessible to all – to support employee connection and business impact.
  • Applied is a growing company, in a growing industry, which creates innumerable pathways for personal career development. Our commitment to career growth includes: participation in innovative projects, comprehensive training, mentorship and shadowing opportunities, internal mobility, and the ability to travel (and apply) globally to our locations in 24 countries.
  • As a leader in the semiconductor industry, we see it as our responsibility to make sure that, as we focus on our business’ growth, we don’t compromise the environment. As a company, we are on-track to reach our global goal of 100% renewable energy by 2030. Currently, 70% of electricity at Applied globally – including 100% in the U.S.-- comes from renewable sources.

If you like working with your hands and troubleshooting complex problems, Applied Materials is definitely a place where you want to work, and Field Service Engineer is the role to start with because the sky is the limit.

— Jimmy D., Field Service Engineer

Benefits

Learn about our benefits.

  • Compensation & Benefits

    You qualify for a competitive and comprehensive total rewards program starting on Day 1.

  • Wellness

    Our Employee Assistance Program, meditation and family support resources, travel insurance, and other options enhance your physical, emotional, social, and financial wellbeing.

  • Development & Training

    Take advantage of free career development and mentoring programs, as well as technical and professional courses.

  • Work-Life Balance

    We offer generous Flexible and Paid Time Off for employees to support their goals and lives outside of work.

  • Community

    Join one of our 30+ Employee Resource Group chapters, attend Fun@Work Events, and find a sense of belonging among our global team.

  • Giving

    Our worldwide “Giving” program encourages employees around the globe to donate money and volunteer their time, and the Applied Materials Foundation matches employee contributions.

Responsibilities

Job ID
R2515618
Date posted
07/29/2025
Location
Singapore, Singapore
Category
AIx Engineering

Key Responsibilities

  • Leads continual improvement projects and drives innovation for digital tools. Globally the AIX Field Service Engineerserves as the main point of contact for customer site digital tools.
  • Internally communicates difficult concepts and persuades others with differencing viewpoints.
  • Recommends best practice for troubleshooting to team.Leads troubleshooting efforts using digital tools.
  • Provides feedback to digital package owner on content and best practice. Implements and tests solutions for new issues.
  • Provides mentoring on specific troubleshooting.Highly knowledgeable in various tools and systems. Knowledgeable in advanced modeling techniques and BKM.

Functional Knowledge

  • Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.Have in depth knowledge of Applied' s digital products and applications.
  • Have good understanding / knowledge of Equipment and Fab Operations.

Business Expertise

  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.

Leadership

  • Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.

Problem Solving

  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.

  • Drives the use of Applied Problem Solving methodology.

Impact

  • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.

Interpersonal Skills

  • Explains difficult or sensitive information; works to build consensus.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Shift:

Day (Singapore)

Travel:

Yes, 10% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.