Process Support Engineer (Entry-level)

As a Process Support Engineer (PSE), you’ll play a key role in guiding products through the entire lifecycle, from initial concept to final qualification. As a PSE, you will optimize product recipes to ensure peak performance tailored to our customer’s needs. You will collaborate with our globally recognized R&D teams and work directly with customers in their fabrication facilities to create cutting-edge solutions. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.

Key Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions. 

• Works closely with customer and field service engineers to optimize tool performance to meet customer process and integration requirements.

• Utilize data extracted from our equipment and process results to adjust and improve performance. Utilize statistical data to analyze and monitor process trends.

• Provides customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.

• Apply your growing knowledge of best practices to offer a new perspective using existing solutions.

• Collaborate with cross functional stakeholders like R&D, field service, manufacturing, etc.

Requirements

• PhD/ Master/ Bachelor in Engineering studies

• Resourceful, proactive and willing to learn mindset

• Good verbal and written communication skills to interact with customers and colleagues

• Past research or internship experiences in semiconductor process will be an added advantage

Work Location

• North or East (Will be based at customer's location)

Qualifications

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Skills

Certifications:

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Years of Experience:

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Additional Information

Shift:

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Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.