Semiconductor Equipment Order/Revenue Management Specialist

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

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You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

About the Role

We're looking for a high‑performing Order/Revenue Management Specialist to play a critical role in supporting complex, high‑value semiconductor equipment orders. This customer‑facing position works closely with Sales, Finance, Legal, Manufacturing, and Logistics and is ideal for someone who thrives on ownership, collaboration, and problem‑solving. You will own and manage the end‑to‑end order lifecycle for semiconductor capital equipment, ensuring accuracy, compliance, and a best‑in‑class customer experience.

Key Responsibilities

• Manage and maintain accurate customer forecasts in ERP systems and customer supplier portals.

• Partner closely with Sales, Finance, Manufacturing, and Logistics to ensure customer requirements and stakeholder commitments are met.

• Create and maintain sales opportunities, quotations, and sales orders in SAP CRM.

• Handle complex customer inquiries and drive resolutions independently.

• Review order and shipment documentation to ensure compliance with tax, trade, and internal policy requirements.

• Proactively coordinate shipment readiness across multiple global sites to support on‑time delivery and revenue recognition.

• Maintain excellent communication and relationships with internal and external stakeholders.

• Ensure all required documentation is secured and retained to support timely billing, revenue recognition, and audits.

• Identify process improvement opportunities and contribute to continuous improvement projects.

Business Expertise

• Knowledge of best practices and how your area integrates with others; awareness of competition and market differentiators.

• Experience in order management, project coordination, or customer operations—ideally within semiconductor, manufacturing, or technology environments.

• Strong business acumen and understanding of how orders, revenue, logistics, and customer commitments connect.

• Experience working in ERP systems (SAP preferred) with the ability to navigate complex data.

• High attention to detail paired with the ability to understand the broader business context.

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.

• Demonstrates clear, confident communication skills with both customers and internal stakeholders.

Problem Solving

• Solves complex problems and brings new perspectives to existing solutions.

• Exercises sound judgment based on analysis from multiple information sources.

• Anticipates issues before they become problems.

Impact

• Impacts a range of customer, operational, project, or service activities within own team and related teams.

• Works effectively within broad guidelines and established policies.

Interpersonal Skills

• Communicates difficult or sensitive information with clarity.

• Builds consensus across diverse stakeholder groups.

Requirements

• Analytical Skills: Strong analytical and problem‑solving abilities essential for effective decision‑making.

• Sales Support Experience: Background in sales support and forecast/demand planning.

• Contract Management Knowledge: Understanding of contract management and entitlement processes to ensure compliance and efficiency.

• Collaboration & Risk Management: Demonstrated ability to collaborate across functions and proactively manage risks.

• Proficiency in Mandarin will be an additional advantage but not compulsory. This role needs to support Taiwan region as well.

• Min Bachelor's Degree in Business, Logistics, Supply Chain, Engineering or other relevant studies.

Location

• Upper Changi

Additional Information

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Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.