Technical Product Support (TPS) Engineer II - (SCoE) (E2)

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

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You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Key Responsibilities

• Responsible for Sustainability (SCoE) Products
• Provides systems support for engineering systems in applications or reliability labs.  Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.
• Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging equipment. 
• Provides Beta Site Support; mainly for qualifying the new applied installation, secondly for providing the technical training to our outsourcing engineers on installation and operation
• Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment, and process parameters. 
• Supports GPS in the generation of documentation such as CENs and BKMs.  Creates and reviews documentation covering technical improvements, system upgrades, and support plans.   Presents at the engineering level.

Qualification

• Above 5 years working experience in the semiconductor industry
• Preferred to have 2 years equipment experience in Applied Materials, any tool experience is acceptable
• Able to suppot domestic travel frequently (25-30%), and 10% global support
• Flexible on work location in Taiwan

Job will support multiple customers with a focus on Taiwan Accounts.

Additional Information

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Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.