Order Management III

Key Responsibilities

Create quotations/opportunities in ERP system and provide to customer.

Create and maintain accurate Sales Orders in ERP

Escalate and follow up on customer requirements not being met 

Handle complex customer inquires via phone, e-mail, and fax

Maintain excellent communication with customers and internal stakeholders

Develop understanding of customer requirements and relationship with customers

Develop knowledge of AMAT products

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

•  Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Qualifications

Education:

Associate's Degree

Skills

Certifications:

Languages:

English (Required), Japanese (Required)

Years of Experience:

2 - 4 Years

Work Experience:

Additional Information

Shift:

Overtime Eligible (Japan)

Travel:

Not Specified

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.